Authors: Bronwyn Mitchell and Barry Trebes
Publish Date: 13/11/2019
Publisher: ICE Publishing
Number of Pages: 200
A new definitive guide to service manager role in NEC4 Term Service Contract is now published. Written by two leading NEC experts, this new publication gives practical examples of the service manager role in providing leadership, encouraging a collaborative culture and working with the wider service team.
Practical examples show how the Service Manager plays a key role in providing leadership, encouraging a collaborative culture and working collaboratively with the wider service team.
The book is divided into a chronological set of learning outcomes that mirror the order in which a service can be established and implemented. With numerous flowcharts, checklists, and sample forms, the Role of the Service Manager is an essential practical guide for those performing the role of Service Manager, and will also be a useful reference for Contractors looking to work effectively with the TSC4, and as an effective companion for TSC4 training courses.